Business Hosting

What is business hosting and how does it differ from shared hosting?

Business hosting combines the convenience of managed hosting with a dedicated resource model: server maintenance, updates and security stay with LIONFIN, but the CPU and memory share allocated to your account is not shared with neighbouring accounts. As a result, a sudden traffic spike on another site does not affect your site’s response time.

The main differences from classic shared hosting are:

Business hosting becomes necessary at the point where the variable performance of a shared pool starts to cost you sales, leads or reputation.

What does a dedicated resource share mean?

A dedicated resource share means that the CPU cores and amount of memory listed in your plan are held for your account alone, and you never get less because another customer is busy. The shared model says “you can use up to this much”; the dedicated model says “this much is always yours”.

The difference is felt especially in these situations:

• Campaign and announcement days: the sudden wave of visitors after a press release, a TV ad or an email campaign.
• Heavy use during business hours: applications with many logins during the day, such as a dealer portal, staff intranet or booking system.
• Integrations that need predictable response times: sites that regularly exchange data with ERP, shipping or payment systems.

A dedicated share does not mean you are given the whole operating system as with a virtual server. There is no root access to the server, and the software stack is managed by LIONFIN. This managed setup makes business hosting more practical than a VDS or VPS for organisations without a system administrator to run their own server.

What is included in a business hosting plan?

Every business hosting plan includes a dedicated CPU and memory share, many sites and MySQL databases, a large email quota, unmetered traffic, free SSL, weekly backups and premium support. Plans differ in the amount of each.

• Multiple sites: the corporate main site, product brands, campaign pages and regional sites run on the same account with separate folders and databases.
• MySQL databases: a separate database for each site and application, so a problem in one application does not affect another’s data.
• Large email quota: addresses on your domain for your teams, with a higher total quota than shared plans.
• Free SSL: certificates are installed and renewed automatically for all your domains.
• Weekly backups and monitoring: the account is backed up regularly and server resources are monitored 24/7.
• Premium support: your support tickets are handled with priority.

Site, database, mailbox, disk and core values for each plan are shown in the plan table on this page.

How do you choose between the Starter, Plus and Premium plans?

When choosing a business hosting plan, first assess the number of sites and mailboxes you need to manage, then the number of concurrent users at your busiest times. The site count sets the minimum; the concurrent load determines CPU and memory needs.

A common mistake is to look at the number of sites and overlook CPU needs. For example, a firm running a few sites but a busy dealer portal may need more CPU share than an agency hosting many static brochure sites. Watch CPU, memory and concurrent process figures rather than site counts alone.

Who is business hosting the right choice for?

Business hosting is the right choice for businesses where website downtime directly means lost revenue or reputation, but which have no in-house system administrator to manage a server. Organisations with a technical team can also choose this model to reduce their operational load.

• Multi-brand companies: a separate site and email addresses for each brand, with central management.
• Digital agencies: hosting client sites on one account without neighbour effects and promising clients predictable performance.
• Firms with dealer and supplier networks: applications used heavily during business hours, such as order, stock or document portals.
• Educational institutions and associations: traffic that jumps during enrolment periods and many staff mailboxes.
• Mid-sized e-commerce: stores that must handle campaign-day traffic but want to keep server administration outside the company.

If you run a single WordPress site, WordPress hosting is a more economical start, and if you host only a few small sites, so is web hosting. Business hosting comes in where those options fall short because of resource sharing.

How does premium support work?

Premium support means that business hosting customers’ support tickets are handled in priority order. Tickets are opened 24/7 from the Support section of the customer panel, and all correspondence is recorded, so whoever on your team follows up can see the history. The support team works in Turkish; if you need help placing an order, contact us by email.

To get your ticket resolved quickly, include this information from the start:

1. Affected domain and address: the exact page path where the problem appears.
2. Time: when the problem was first seen and whether it is constant or intermittent.
3. Symptom: the text of the error message or a screenshot, plus browser and device details.
4. Recent changes: any recent update, plugin installation or DNS change.
5. Impact: whether the problem is stopping sales or a critical business process.

Premium support covers the hosting infrastructure and panel operations; bugs in your application’s own code or the custom configuration of third-party plugins may fall outside its scope. In that case the team helps you pinpoint the source of the problem and states clearly what needs to be done.

How do backups and monitoring work on business hosting?

On business hosting plans, your account is backed up automatically every week, and server resources are monitored by 24/7 NOC and SOC teams. A weekly backup gives you safe ground to bring back the whole account in a disaster scenario, but on its own it is not enough for data that changes every day.

So plan an additional backup layer based on how fast your data changes:

• Order, form and membership data: take a daily dump of your databases and copy it to another location.
• User uploads: sync uploaded files to external storage at regular intervals.
• Big changes: take a full manual backup before a redesign, version upgrade or bulk data operation.

When planning, ask “how much data loss can we accept at most?”; if the answer is one day, you need at least daily backups. The recommended approach for organisations is the 3-2-1 backup rule: three copies, on two different media, with one copy in a different location.

How should email be planned on business hosting?

The email accounts on business hosting plans are professional addresses that run on the same account as your website, with a larger quota than shared plans. They are a practical solution for department addresses (sales@, support@, accounts@) and a limited number of staff accounts.

As an organisation grows, there are three strong reasons to separate email from the website:

• Isolation: email is not affected when the site is busy or under maintenance.
• Per-user quota and archiving: organisations with long-term retention obligations need archiving and large mailboxes.
• Collaboration tools: features such as calendars, contacts, distribution lists and two-factor authentication are more complete on a separate platform.

For these needs, consider business email or LIONFIN’s own platform, xMail. Whichever you use, correct SPF, DKIM and DMARC records for your domain are essential for deliverability.

How are security and data protection handled on business hosting?

Security responsibility on business hosting is shared: LIONFIN protects the network, server and operating system layers, while the security of your applications, user accounts and the personal data you process is your organisation’s responsibility. On the infrastructure side, the RouteFence firewall performs network-level DDoS filtering, servers are monitored by a 24/7 SOC and the data center in İzmir, Türkiye runs a cold-aisle layout.

A checklist of technical measures for organisations that process personal data:

• HTTPS must be enforced on all sites; forms and login pages must never load over an unencrypted connection.
• Panel and application admin accounts should be personal, with no shared passwords, and two-factor authentication turned on.
• Access for staff who leave should be removed the same day; FTP and database users should be reviewed regularly.
• Data collected through forms should be kept only as long as necessary, with old records deleted regularly.
• Where backups are kept and for how long should be documented.

Data protection law, such as Türkiye’s personal data protection law (KVKK), covers your whole data processing set-up, not just the hosting choice. For a legal assessment, we recommend working with your organisation’s legal adviser.

How is business hosting performance kept up under heavy traffic?

The way to keep performance up under heavy traffic on business hosting is to combine dedicated resources with caching and content delivery. The dedicated share provides the base to absorb sudden load; caching makes efficient use of that base by preventing the same page from being regenerated for every visitor.

1. Enable page caching: turn on your CMS’s caching plugin or your framework’s cache layer.
2. Serve static files from the edge: using a CDN for images, CSS and JavaScript reduces both server load and latency in distant regions; Cloudflare is a common option.
3. Schedule heavy jobs: move report generation, bulk email and data imports to night-time hours.
4. Keep the database maintained: clean up bloated log tables, find slow queries and add indexes.
5. Test in advance: review resource graphs before a big campaign, and move up a plan beforehand if needed.

The LIONFIN data center’s 600 Gbit/s of total upstream capacity aims to keep the network link from becoming the bottleneck; what really decides performance is how efficiently the application handles each request. See our data center for details of the facility.

Business hosting, or a VPS or VDS?

If you have no team to take on server administration, choose business hosting; if you need root access, custom software and an operating system entirely your own, a VPS or VDS is the right choice. Both offer dedicated resources, but the division of responsibility is completely different.

If you need to install your own software stack, choose a VPS server; if you want consistent performance with fully dedicated cores, choose a VDS server. The VDS vs dedicated server comparison helps with the next step up.

How do you move your sites to business hosting?

The safe way to move several sites to business hosting is to migrate them in groups by priority rather than all at once, and to test each group before pointing its domains. That way a possible problem does not hit every brand at the same time.

1. Take inventory: list domains, software in use, databases, mailboxes and scheduled tasks.
2. Lower the TTL of DNS records: doing this a day before the move speeds up the switch-over afterwards.
3. Move low-risk sites first: start with campaign and brochure sites to validate the process.
4. Plan email: transfer mailboxes over IMAP and change the MX record last.
5. Point and monitor: change the nameservers or A records and watch the error logs during the first days.

The premium support team can help you put together a migration schedule.